Frequently asked questions

Manos Que Ayudan USA Inc. is a registered 501(c)(3) nonprofit organization dedicated to providing humanitarian assistance, community support, and outreach services to individuals and families in need — and to caring for abandoned and stray dogs. We were recognized by the IRS on July 16, 2025.

No. Manos Que Ayudan USA Inc. is an independent nonprofit organization and is not affiliated with any government agency.

Manos Que Ayudan USA Inc. primarily operates within the United States — specifically El Paso, Texas — and Ciudad Juárez, Mexico, with humanitarian support initiatives as resources allow.

Yes. Manos Que Ayudan USA Inc. is a legally registered 501(c)(3) public charity recognized by the Internal Revenue Service (IRS) of the United States, with EIN 39-4425466.

Yes. Donations made to Manos Que Ayudan USA Inc. are tax-deductible to the extent permitted by law. Donors may request a donation receipt for tax purposes.

You can donate securely through our official Givebutter donation page, linked from the "Donate" button throughout this site. All online donations are processed through trusted third-party providers.

Yes. Donations are processed using secure and encrypted payment systems that comply with industry security standards. We never store full payment details on our own servers.

No goods or services are provided in exchange for donations unless explicitly stated. Donations are considered charitable contributions.

Donations are used to support:

• Community assistance programs
• Emergency aid and humanitarian relief
• Support for families and individuals in need
• Stray dog feeding, care, and rescue coordination
• Operational costs directly related to program delivery

We are committed to using funds responsibly and transparently. See our Transparency page for more detail.

Yes — you're welcome to note a program preference (people-focused assistance or stray dog welfare) when you donate or by emailing us afterward. We'll do our best to honor restricted intent within program guidelines.

Yes. Individuals and families may submit a request for assistance through our Contact page. All requests are reviewed based on availability of resources and program guidelines.

Submitting a request does not guarantee approval or the provision of help. All requests are evaluated based on the availability of resources and current program guidelines.

Yes. Use our Contact page to share the location and any details — our animal welfare team will follow up as resources allow.

Yes. Manos Que Ayudan USA Inc. is committed to financial accountability and transparency. As a newly registered organization, our first IRS Form 990 and annual financial report are currently in preparation and will be published on our Transparency page as soon as they are available. Organizational information can be requested directly in the meantime.

Our Employer Identification Number (EIN) is 39-4425466. You're welcome to verify our 501(c)(3) status using this number through the IRS Tax Exempt Organization Search tool.

No. Manos Que Ayudan USA Inc. does not discriminate based on race, religion, gender, age, national origin, disability, or background in any of its programs or services. See our Non-Discrimination Policy.

Visit our Volunteer page and submit the sign-up form. A member of our team will follow up with upcoming opportunities that match your interests and availability.

No. There is never a cost or fee to volunteer with Manos Que Ayudan USA Inc.

Yes — see our Corporate Partnerships page for details on employee volunteer days and other partnership options.